Refund policy
Effective October 24, 2026
This policy applies to paid Roadster Dash coin purchases when checkout becomes available. No coin payments are accepted while checkout is being prepared.
Requesting a refund
Paddle is the Merchant of Record for coin purchases. To request a refund, contact Paddle buyer support or [email protected], with your order reference, purchase date and the issue. Do not send payment-card details or passwords.
Refund requests are handled under the Paddle Refund Policy and applicable consumer law. Statutory withdrawal and refund rights are not limited by this page. Using or requesting immediate delivery of digital content may affect withdrawal rights where permitted by law and explained during checkout.
Missing or duplicate purchases
If payment succeeds but coins are missing, or you believe you were charged twice, contact us with the order reference. We will investigate delivery and work with Paddle to correct the credit or resolve the payment. Approved refunds are returned through Paddle to the original payment method; bank processing times may vary.
After a refund
Refunded or reversed coin purchases no longer grant the associated coins. We reverse the related in-game credit. If those coins have already been spent, the outstanding coin adjustment is settled against future earned or purchased coins as permitted by law. This is only an in-game adjustment, never a cash debt or additional charge. Earned or promotional coins are not a cash purchase and cannot be redeemed for money.
Coins cannot be exchanged for cash except through an approved refund of the original paid purchase. This does not limit remedies for faulty or undelivered products. Operator: morpii, Republic of Korea; [email protected].